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Module 16 — Customer Service & Support Operations
Building a Support Stack — Shopify Inbox vs Zendesk vs Gorgias
9 min · text · Intermediate
You can run customer service from Gmail. You can run it from Shopify Inbox. You can run it from Zendesk. You can run it from Gorgias. The choice matters less than most operators think — but at certain revenue stages, the wrong tool costs A