Legal
Subscription Terms
How billing actually works at Majorka: renewals, upgrades, failed payments, and cancellation, with zero fine-print games.
Last updated June 12, 2026
Plans and pricing
In short
Majorka has three paid plans: Operator, Growth, and Scale, billed monthly or annually at the price shown when you subscribe. There is no free plan and no card-required trial.
Majorka offers three plans: Operator, Growth, and Scale. Every plan is paid on monthly or annual billing, with annual billing offering a discount over the equivalent monthly price. You can browse the full dashboard before subscribing; real data is blurred behind a paywall until you have an active plan.
The price you see at checkout is the price you pay. Taxes such as VAT or sales tax may be added where required by law and are shown before you confirm payment.
Billing and renewals
In short
Subscriptions renew automatically. We email you before every annual renewal, so there are no silent charges.
Paid subscriptions renew automatically at the end of each billing cycle (monthly plans each month, annual plans each year) until you cancel. Your payment method on file is charged on the renewal date.
We send a reminder email at least 7 days before every annual renewal. Monthly renewals are visible anytime in your billing settings, along with every invoice.
Upgrades and downgrades
In short
Upgrades apply instantly with prorated credit. Downgrades apply at your next renewal, so you never lose paid time.
You can change plans anytime from your billing settings. When you upgrade, the change takes effect immediately and any unused value from your current plan is credited against the new plan’s price on a prorated basis.
When you downgrade, your current plan stays active until the end of the paid period, and the lower plan begins at the next renewal. Data that exceeds the lower plan’s limits (for example, extra watchlists) is preserved read-only for 60 days so you can export or trim it.
Price changes
In short
If prices go up, existing subscribers keep their current price for at least 12 months from notice.
We may change plan prices as the product evolves. Any price increase applies to new subscribers immediately, but existing subscribers keep their current price for at least 12 months from the date we notify you by email.
Price decreases apply automatically at your next renewal. You never have to ask.
Failed payments
In short
We retry failed charges for 14 days and email you before anything is restricted. Your data is never deleted for a failed payment.
If a renewal charge fails, we retry over the following 14 days and notify you by email so you can update your payment method. During this grace period your plan keeps working.
If payment still fails after the grace period, your account loses access to real data: the dashboard remains visible with everything blurred behind the paywall, exactly like a new signup that has not subscribed yet. Your watchlists, saved reports, and settings are preserved and restored in full the moment payment succeeds. We never delete your data over a failed payment.
Cancellation
In short
Cancel in two clicks from billing settings. Access continues until the end of what you paid for.
You can cancel your subscription anytime from your billing settings. No chat with support, no retention flow, no phone call. Cancellation takes effect at the end of your current billing period, and you keep full access until then.
After cancellation your account loses access to real data: the dashboard remains visible with everything blurred behind the paywall until you resubscribe. Your watchlists, saved reports, and settings are kept, not deleted. Refund eligibility for recent charges is covered by our Refund Policy.
Questions about this policy?
We answer legal and billing questions within one business day. Email us at legal@majorka.com.